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Call Us Today and we will help you find the right solution

1890 344344

Welcome to HomeCare Technologies

 

If you’re caring for someone in their own home or concerned about the safety of a loved one living on their own,

then Homecare Technologies can offer solutions.

We specialise in Assistive Technology and are always adding new devices as technology advances.

The products we supply are designed to promote independent living and provide peace-of-mind for families and carers.

 Choosing the right product or solution can be a challenge and we are available to provide guidance wherever possible. 

If you have a query on any of the products or need advice on the best solution for your situation,

Please call us on 1890 344 344 or send an email to info@ homecaretechnologies.ie

 

 

 

 

Call Us Today and we will help you find the right solution

1890 344344

Welcome to HomeCare Technologies

 

If you’re caring for someone in their own home or concerned about the safety of a loved one living on their own,

then Homecare Technologies can offer solutions.

We specialise in Assistive Technology and are always adding new devices as technology advances.

The products we supply are designed to promote independent living and provide peace-of-mind for families and carers.

 Choosing the right product or solution can be a challenge and we are available to provide guidance wherever possible. 

If you have a query on any of the products or need advice on the best solution for your situation,

Please call us on 1890 344 344 or send an email to info@ homecaretechnologies.ie

 

 

 

 

SmartWatch Inspyre™ by Smart Monitor™ - Frequently Asked Questions

 What is the SmartWatch Inspyre™ by Smart Monitor™?

 The SmartWatch Inspyre™ by Smart Monitor is a patented, intelligent motion detecting and alerting app. The SmartWatch Inspyre can run on certain Samsung and Apple watches and can be used with Android phones and iPhones making it a fully portable device that continuously monitors movements, analyzes them for abnormalities, issues alerts, and securely records unusual occurrences.

 Can the SmartWatch Inspyre detect seizures?

 

 Smart Monitor makes no claims regarding the ability or efficacy of the SmartWatch Inspyre in detecting seizures of any kind. The SmartWatch Inspyre monitors movements and sends alerts when detecting repetitive shaking motion. SmartWatch Inspyre is not a medical device and is not intended to be used in the diagnosis, monitoring, prevention, or treatment of disease. Please consult your healthcare provider with any questions or concerns you may have regarding your health or medical condition.

 Has the SmartWatch Inspyre by Smart Monitor undergone clinical studies?

 

 Smart Monitor does NOT claim to diagnose, cure, treat or prevent disease. The SmartWatch Inspyre by Smart Monitor has undergone clinical studies at top medical institutions across adult and pediatric populations that validates its ability to alert upon repetitive shaking motion. Studies at Stanford with 40 adult participants were concluded in June 2010. SmartWatch Inspyre performed with very high sensitivity – in the high 90s as noted in the journal article: Lockman J, Fisher RS, Olson DM. Detection of seizure-like movements using a wrist accelerometer. Epilepsy and Behavior 2011; 20:638-41. Studies at the University of California, San Francisco with the pediatric population were completed in 2013. The device has been used on children as young as 3 years old. In over 500 hours of testing, the device sensitivity in detecting tonic-clonic seizures was 100%; device specificity was over 90%.

 In addition to the above validation studies, the SmartWatch Inspyre by Smart Monitor is being used in clinical studies at Stanford University, NYU Langone Medical Center, Boston Children’s Hospital and the University of Virginia. These studies are evaluating the ability of SmartWatch Inspyre to provide data on seizures that was never possible before in an outpatient setting. A Stanford study that concluded in 2015 evaluated the ability of the SmartWatch Inspyre to provide data on seizures. The study determined that data on seizures provided by the SmartWatch Inspyre was more detailed and accurate than a seizure diary or patient and caregiver reports as published in “Tracking generalized tonic-clonic seizures with a wrist accelerometer linked to an online database” (European Journal of Epilepsy 2016 pp13-18).

 

What are the benefits of the SmartWatch Inspyre by Smart Monitor?

 

 SmartWatch Inspyre users have told us that the device provides independence from constant supervision. They have expressed increased confidence because they can get help by simply pushing a button. Their family members and caregivers then gain respite knowing they will receive a text message and phone call should their help be needed.

 Family members appreciate the peace-of-mind, especially at night knowing they can be on hand to provide assistance when needed. Furthermore, users and caregivers alike value that the activity reports can be downloaded at any time for thorough analysis.

 

 How does the SmartWatch Inspyre by Smart Monitor work?

 

 With patented miniaturized technology and sophisticated algorithms, the SmartWatch Inspyre analyzes activity outside a normal spectrum and reliably issues alerts upon the onset of various types of repetitive and excessive movements. Users can also summon help with a simple push of a button on the watch. SmartWatch Inspyre records movement patterns plus the time, duration and location (advanced model) of any unusual occurrences. Users can securely access their private information and send archived copies to their care provider for later review 

The SmartWatch Inspyre by Smart Monitor can run on Samsung and Apple watches and works in conjunction with an Android (5.0 os or above) or an iOS device (iPhone 5S and later models running iOS v8.0 and above). Users need to carry the device running SmartWatch Inspyre within a 15 - 30 foot range; for example in pockets, purses, backpacks, etc. When the app detects excessive and repetitive movement, it wirelessly signals the user’s phone, which then sends a text and calls a family members’ phone, within seconds.

 The caregiver’s phone, which receives the alerts, can be anywhere. Recorded events are downloadable. Alerts can be sent or canceled by the user with a simple push of a button.

 What do I need for SmartWatch Inspyre to work?

 

 

       Users need to have a compatible Android phone or an iPhone with a data plan. Android phones must be running Android version 5.0 or above. iOS phones (iPhone 5S and later models) must be running IOS version 8.0 and above.

 

       A compatible Samsung or Apple watch

 

       Users need to download the SmartWatch Inspyre application from either the Google Play Store (for Android) or from the App Store (for iOS).

 

       The Samsung or Apple watch and the phone need to be paired and connected through the SmartWatch Inspyre app.

 

       A current user subscription

 

 Can I use the SmartWatch Inspyre if I am on medication or just had surgery?

 

 The SmartWatch Inspyre by Smart Monitor, running on a Samsung or Apple watch, is a non-invasive, passive device. It will have no impact on current or future medication regimes or any surgery and it does NOT require you to make any changes to your lifestyle. The SmartWatch Inspyre is not a substitute for medical care. Again, it does not prevent, predict or treat seizures or any other kind of medical condition.

  Can I wear the SmartWatch Inspyre outside my home?

 

 Yes, the SmartWatch Inspyre can be worn in bed, in schools, offices and elsewhere as long as the phone and the watch are within 15-30 feet of each other.

 What if an alert is accidentally triggered?

 

 The SmartWatch Inspyre is a motion-detecting and alerting device that continuously monitors movements for excessive and repetitive movement outside a normal spectrum. Users have the ability to cancel any alert by a pressing the Cancel button on the watch. The Cancel button will be active as soon as an alert is triggered.

 Can I get help if I do not have any abnormal motion?

 

 Yes, the SmartWatch Inspyre has a Help button that when pressed immediately sends an alert to the designated family members or caregivers. If Help is pressed by accident the user can cancel the alert by pressing the Cancel button on the watch (which will appear after the Help button is pressed). The Help button is available on the Silver and Gold plans.

 Do I need internet or WIFI connectivity?

 

 The phone communicates with the watch using a Bluetooth connection. To use the SmartWatch Inspyre you need a Samsung or Apple watch and a smartphone with a data plan within a 15-30 foot range. Your family or caregivers can receive alerts on any cell phone, anywhere

 

 What if the SmartWatch Inspyre gets further than 15-30 feet away from the phone?

 

 When the SmartWatch Inspyre and phone are separated by more than Bluetooth range distance (approx 15-30 feet), then they may be disconnected and it will not be able to send out alerts. It is important that the user keep their smartphone with them.

 Do the SmartWatch Inspyre and phone require special care or maintenance?

 

 Beyond charging the watch and phone every day, no special care is needed. You may use the Test Connection feature on the app to check that the watch is connected and working properly.

 

 How does using SmartWatch Inspyre on my Apple Watch/Samsung Watch Impact the Battery Life?

 

 While the SmartWatch Inspyre is continuously monitoring on the Samsung watches the battery life of the watch is approximately 16 hrs while the Apple Watch battery will last 18 hours.

 The “start/stop” function that is presented on the watchface itself gives our users the ability to easily

 switch from monitored to unmonitored depending on their situation.

 For example, the Stop Monitoring capability is great for those times when the user is with friends, watching a movie with family, or anytime that they have a loved one or caregiver nearby. Such optimal use of the Start and Stop functionality can extend the battery of the watch.

 

Do I need a subscription plan for the SmartWatch Inspyre to work and what does it include?

 

 Yes, the subscription provides the following benefits:

 

       Continuous monitoring

 

       Cloud-based storage and access of all event historical data

 

       Downloadable reports which you can share with your physician

 

       Customer service and support

 

       Firmware and Software upgrades

 

 If I have the Bronze subscription plan, can I upgrade to the Silver or Gold? How do I do that?

 

 Yes, SmartWatch Inspyre users can upgrade their plans at any time. Please contact us at info@homecaretechnologies.ie or call us on 1890 344 344

 

 How much does the SmartWatch Inspyre by Smart monitor cost?

 

 For pricing click the Subscription Plan option from the website or please contact us via email to info@homecaretechnologies.ie or by phone on 1890 344 344.

 

 How can I buy the SmartWatch Inspyre?

 

 Please visit our website www.homecaretechnologies.ie and click on the product category Wearable Epilepsy Monitors or call us on 1890 344 344 for assistance.

 

 Do I need special training to use the SmartWatch Inspyre?

 

 No, Smart Monitor provides extensive written user documentation and you can contact us on 1890 344 344 or email us at info@homecaretechnologies.ie if you require assistance. The app is easy-to use but if you have any questions, we are ready to help.

 

 Can the SmartWatch Inspyre detect grand-mal seizures?

 

Smart Monitor makes no claims regarding the ability or efficacy of the SmartWatch Inspyre in detecting seizures of any kind. SmartWatch Inspyre monitors movements and sends alerts when detecting repetitive shaking motion. SmartWatch Inspyre is not a medical device and is not intended to be used in the diagnosis, monitoring, prevention, or treatment of disease. Please consult your healthcare provider with any questions or concerns you may have regarding your health or medical condition.

 

 Can the SmartWatch Inspyre detect tonic-clonic seizures?

 

 Smart Monitor makes no claims regarding the ability or efficacy of SmartWatch Inspyre in detecting seizures of any kind. The SmartWatch Inspyre monitors movements and sends alerts when detecting repetitive shaking motion. The SmartWatch Inspyre is not a medical device and is not intended to be used in the diagnosis, monitoring, prevention, or treatment of disease. Please consult your healthcare provider with any questions or concerns you may have regarding your health or medical condition.

 

 If SmartWatch Inspyre doesn’t work for me can I cancel my subscription?

 

 Yes, you can cancel your SmartWatch Inspyre subscription within 30 days from the original order date for a full refund of the subscription amount. If you purchase an annual subscription and cancel after 30 days, your payment is non-refundable and your service will continue for the remainder of your contract. You can cancel your subscription any time by contacting us at info@homecaretechnologies.ie

 

 Does Homecare Technologies offer a warranty on my Apple Watch?

 

 Homecare Technologies does not sell or ship Apple Watches. If you choose to use the SmartWatch Inspyre system with an Apple Watch and iPhone, you will be responsible for purchasing your own Apple Watch. Any device maintenance, warranty, returns, or defects on your Apple Watch will need to be directed to the manufacturer who sold you the device.

 If you need assistance with the Smart Monitor app on your Apple device, you can email info@homecaretechnologies.ie or us on 1890 344 344. We offer support Monday to Friday from 9am to 5.00pm, and we will return your call or email within one business day.

 If you need assistance with pairing your Apple Watch and your iPhone, please contact Apple customer support

 

 Does Smart Monitor offer a warranty on my Samsung watch? 

 

If you buy your Samsung watch through Homecare Technologies, we are happy to provide support with the initial setup of the app and ongoing customer support for the Smartwatch Inspyre app.

 If you did not purchase your Samsung watch from us then any device maintenance, warranty, returns, or defect issues will need to be directed to Samsung or the original seller.

 If you buy your Samsung watch through anyone other than Homecare Technologies and need assistance with pairing your watch and your phone, please contact Samsung customer support.

 

 Can I return my Samsung watch if I decide to cancel?

 

 If you buy your Samsung watch through Homecare Technologies you can return your watch within 30-days from the despatch date and the purchase price of the watch will be refunded to you. Please note that delivery charges as well as the first month’s subscription are non-refundable. Please send returns to: 

Homecare Technologies,Classis Business Centre, Classis, Ovens, Co.Cork. P31 PF21.

 

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